Help your team notice product questions, clarify the details and continue the sale. Lead Recovery connects inquiries from your authorised Prom Chat account with their context and state.
Start with one product. The seller confirms stock and final terms.
Jacket · M · chosen colour
What a person checksCheck the chosen variant with the seller.
Product · city · preferred timing
What a person checksConfirm the available method and timing; do not promise automatically.
Product · quantity · company contact
What a person checksA manager checks batch availability and wholesale terms.
Choose a scenario to see useful fields and the decision that stays with a manager. Requests outside company rules go to a person.
Answers stay on this page and are not submitted
Ticks help you prepare a check. Connection is verified by a real test inquiry, not by this checklist.
| Without Lead Recovery | With Lead Recovery |
|---|---|
| A product question is not a confirmed order | Size, quantity and delivery help a manager check a product. Lead Recovery does not replace stock, payment or Prom order processing. |
| Jacket: is size M available? | The seller checks variant stock and dispatch timing |
Check the external service plan and terms separately; they are not included in Lead Recovery.
Detailed connection guide → Guide currently in RussianConnect a seller account with access to Prom messages
Set product variants and the checks your seller must make
Test a reply in an available buyer conversation before enabling automatic replies
Buyer questions stay linked to the lead.
Collected details help your team continue the sale.
Read and send access are checked separately.
Item, variant and questions before purchase.
Business need and a contact for discussion.
OLX listings, Instagram and website forms capture different details. Keep them available when the seller checks the product.
Account access can be checked. Buyer replies cannot be verified without an available conversation; that check is required before automatic replies.
Receiving messages has been tested. Buyer replies still need verification; automatic replies must stay off until then.
No automatic payment or stock reservation.
Stock, delivery and discounts require current seller data.
It can collect product, quantity and contact. A manager agrees batch terms and discounts.
No. It captures the question, product and buyer requirements. The seller checks feasibility and agrees the terms.
Known variants and prices, pre-purchase questions and seller checks. Unknown stock and delivery cannot be promised automatically.
Start with one product: variant, quantity and delivery. Verify buyer replies for your account before enabling automatic responses.
Please contact the site owner to discuss a pilot. The contact link has not been configured yet.