Form answers
Form
Iryna · Looking for a two-bedroom apartment
Form
Area: city centre · Contact after 18:00
From channel to sales conversation
The Facebook form is filled in. Your manager has the request.
Lead Recovery receives contact details and answers from connected Meta lead forms and creates an inquiry for your team. See the request without waiting for a spreadsheet export.
Start with one form. Submitted answers are preserved; your manager arranges follow-up.
All examples on this page are illustrative, not customer results.
1Form: a flat in the city centre↓
2Request and answers with their source↓
3The manager contacts the prospect after 18:00 and clarifies budget↓
Turn submitted answers into a clear inquiry
Manager brief
- Name
- Iryna
- Request
- Two-bedroom apartment in the city centre
- Preferred timing
- Contact after 18:00
The manager contacts the prospect after 18:00 and clarifies budget
Preserve where the inquiry came from
- Source
- Meta Lead Ads
- Form inquiry
- Two-bedroom apartment in the city centre
- Campaign / ad
- Ad attribution can be partial; additional context requires access.
The team gets a request, not just an alert
- 1
Form: a flat in the city centre
- 2
Request and answers with their source
- 3
The manager contacts the prospect after 18:00 and clarifies budget
A contact alone versus an inquiry with answers
| Without Lead Recovery | With Lead Recovery |
|---|---|
| A contact alone versus an inquiry with answers | Do not transfer just a phone number: budget, area and a preferred contact method tell the manager how to start. |
| Form: a flat in the city centre | The manager contacts the prospect after 18:00 and clarifies budget |
Sound familiar?
Forms wait for an export
The manager sees new contacts late.
Answers stay in the ad account
The CRM gets a number but not the request.
The source is unclear
The team cannot tell which form brought the inquiry.
From connection to the first inquiry
- 01
Connect a Page with access to its lead forms
- 02
Grant lead retrieval permissions and verify the selected form
- 03
Submit a test lead: answers, source and one manager card
What you need to connect
- Facebook Page, Instant Form and access to its leads
- All eight required Meta permissions and the necessary app access levels
- Owner access to the correct Lead Recovery company
- A platform administrator has prepared this channel
Connection at a glance
- Prepare your account and access
- Connect the source to the selected company with an administrator
- Verify a test inquiry and its team card
Check the external service plan and terms separately; they are not included in Lead Recovery.
Detailed connection guide → Guide currently in RussianWhat does your team need to know?
Clinics
Service area and a contact for reception.
Real estate
Property, budget and customer requirements.
Home services
Task, property and deadlines.
Education
Programme, level and preferred schedule.
B2B services
Business need and a contact for discussion.
Other sources of advertising leads
Compare TikTok and website forms. Instagram Direct needs a separate connection for incoming messages.
Before you connect
- Lead Ads is a form, not Messenger or permission to start any chat.
- Available answers depend on the configured form and Page access.
- Ad attribution can be partial; additional context requires access.
Questions before getting started
Is this Facebook Messenger?
Lead Ads is a form, not Messenger or permission to start any chat.
Where do the submitted answers come from?
Available answers depend on the configured form and Page access.
Are campaign and ad details always available?
Ad attribution can be partial; additional context requires access.
Is ad-account access enough?
Connect a Page with access to its lead forms Grant lead retrieval permissions and verify the selected form
What will the manager see in a test?
Submit a test lead: answers, source and one manager card
Which form details reach the manager?
Available contact details and submitted answers, together with their source. Your form and connection permissions determine which fields are available.
Do we need to export every new lead manually?
A connected, verified form routes new submissions into the workflow. First test the submitted answers, source and manager handoff.
Put the next ad form to work, not into another export
Choose one Meta lead form. Check that contact details, answers and available source information arrive together, ready for your manager to act.
Please contact the site owner to discuss a pilot. The contact link has not been configured yet.