Form answers
Form
Denys · Course: conversational English
Form
Level: beginner · Available: evenings
From channel to sales conversation
TikTok captured a contact. Give your team the request.
Lead Recovery receives new submissions from connected TikTok Instant Forms: contact details, form answers and source. Your team can continue the inquiry instead of searching the ad account.
Start with one form. Submitted answers are preserved; your manager arranges follow-up.
All examples on this page are illustrative, not customer results.
1A creative about conversational English↓
2Instant Form: beginner, evenings preferred↓
3The school manager checks the course and arranges contact↓
Creative → interest → form → manager action
- 1
A creative about conversational English
- 2
Instant Form: beginner, evenings preferred
- 3
The school manager checks the course and arranges contact
Turn submitted answers into a clear inquiry
Manager brief
- Name
- Denys
- Request
- Conversational English · beginner
- Preferred timing
- Evenings
The school manager checks the course and arranges contact
One test form checks the whole path
Answers stay on this page and are not submitted
Ticks help you prepare a check. Connection is verified by a real test inquiry, not by this checklist.
What moves an inquiry to the next step
Instant Forms
New answers from connected forms.
Contact and request
Form details become an inquiry.
Manager review
The team chooses the next step.
What does your team need to know?
Clinics
Service area and a contact for reception.
Real estate
Property, budget and customer requirements.
Beauty businesses
Service and preferred timing.
Education
Programme, level and preferred schedule.
Creative views are not an actionable inquiry
| Without Lead Recovery | With Lead Recovery |
|---|---|
| Creative views are not an actionable inquiry | Separate interest in a creative from an Instant Form answer: the manager needs the course, level and contact, not view counts. |
| A creative about conversational English | The school manager checks the course and arranges contact |
What you need to connect
- Admin access to an advertiser account and its Instant Form
- Approved app; administrator-prepared authorization and subscription
- Owner access to the correct Lead Recovery company
- A platform administrator has prepared this channel
Connection at a glance
- Prepare your account and access
- Connect the source to the selected company with an administrator
- Verify a test inquiry and its team card
Check the external service plan and terms separately; they are not included in Lead Recovery.
Detailed connection guide → Guide currently in RussianConnect other inquiry sources
Meta Lead Ads and website forms also capture submitted answers. Direct and Web Chat handle conversations rather than ad forms.
From connection to the first inquiry
- 01
Sign in to TikTok for Business and choose an ad account with an Instant Form
- 02
Grant Lead Generation access for the selected form
- 03
Submit a test lead and check its answers in the manager card
Before you connect
- This flow supports ad-account Instant Forms, not direct messages or Business Center library forms.
- Connection still needs verification on a real account: permissions, a test lead and team delivery.
- Contact details and form answers do not replace contact consent; a manager chooses a permitted follow-up method.
Questions before getting started
Is this TikTok Direct?
This flow supports ad-account Instant Forms, not direct messages or Business Center library forms.
Is connection immediately considered verified?
Connection still needs verification on a real account: permissions, a test lead and team delivery.
Which form is supported?
Sign in to TikTok for Business and choose an ad account with an Instant Form
Does a form automatically start a chat?
Contact details and form answers do not replace contact consent; a manager chooses a permitted follow-up method.
How do we test the form journey?
Grant Lead Generation access for the selected form Submit a test lead and check its answers in the manager card
Which form details reach the manager?
Available contact details and submitted answers, together with their source. Your form and connection permissions determine which fields are available.
Do we need to export every new lead manually?
A connected, verified form routes new submissions into the workflow. First test the submitted answers, source and manager handoff.
Test the path from Instant Form to your manager
Choose one form and submit a test lead. Verify contact details, answers and team handoff before processing real advertising leads.
Please contact the site owner to discuss a pilot. The contact link has not been configured yet.